User guide

The directions people need most, in one place. Can’t find yours? Message the VNe team at the bottom of this page.

Data shown in the video is illustrative.

Areas of the app

Everything lives together at app.vne.email — switch areas from the left rail (the bottom bar on phones).

Mail — inbox, labels, filters, signature and auto-reply (“Mail settings” sits at the end of the folder list).
Messages — internal chat with colleagues and conversations with people outside your organisation, plus voice and video calls.
Calendar — personal and shared calendars, with meeting invitations sent by email.
Drive & Docs — file storage, link sharing, and documents and spreadsheets you edit in the browser.
Customers — customer records, deals, quotes, contracts and the work waiting on you.

Things you usually set up once and forget:

Prefer your device’s own mail app? Follow the guide for it:

For owners and administrators:

If the answer isn’t above, just ask — a real person answers:

Message the VNe team — the fastest route, right inside the app (sign-in required).
Send a message — when you can’t sign in, or want to attach details.
System status — worth checking before reporting a bug, in case of a wider incident.