User guide
The directions people need most, in one place. Can’t find yours? Message the VNe team at the bottom of this page.
Guides by role
- Admin guideFor owners and admins: domain, inviting employees, creating admins, company email, shared mailboxes.Open the guide
- User guideFor employees: accepting the invitation, signing in, sending mail, signatures, leave requests, the phone app.Open the guide
- Connect LarkOpen VNe from Lark with no password and get mail, message and task notifications in Lark — for the whole company or just you.Open the guide
By topic
Domain and DNS
Use email on your company domain and get the records right.
Sending and receiving
Keep mail out of spam and show your company logo next to it.
Apps and devices
Install VNe on desktop and phone, or use the mail app you already have.
Everyday use
Mail, signatures, shared mailboxes, messages and leave requests.
Running your organization
People, admin roles, mailboxes, departments and billing.
A quick look at VNe in action
Data shown in the video is illustrative.
More help
If the answer isn’t above, just ask — a real person answers: