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User guide

For employees just invited to vne.email by their company — from the invitation email to everyday use.

Watch it once end to end, then use the sections below whenever you need to repeat a step.

You use vne.email in the browser at app.vne.email, or with the phone and desktop apps. There is no password to remember: you sign in with the personal email your company invited.

In this guide

  1. Accept the invitation
  2. Sign in
  3. Your first sign-in
  4. Finding your way around
  5. Read and send mail
  6. Several mailboxes and shared email
  7. Email signature
  8. Messages, calendar and documents
  9. Install the app on your phone and computer
  10. Getting help

1. Accept the invitation

  1. Open the email titled like … invited you to … on vne.email (check Spam/Promotions if you don't see it).
  2. Click the join button in the email, then Sign in to join.
  3. Sign in with EXACTLY the address that received the invitation — it only works for that address.
Invitations last 14 days. If yours expired, ask your company admin to click Invite again.

2. Sign in

  1. Open app.vne.email.
  2. Click Continue with Google if your email is Gmail.
  3. Any other email (iCloud, Outlook…): type it in Email address, click Continue, open your inbox and enter the 6-digit code.

3. Your first sign-in

Three short steps, each with Skip for now:

  1. What's your name? — a photo and your full name so colleagues recognise you.
  2. Pick your username — a short name others use to find and message you.
  3. Don't miss a message — click Turn on notifications so new mail and messages reach you right away.

4. Finding your way around

The left rail (the bottom bar on a phone) takes you to each area:

  1. Mail — your company email.
  2. Messages — chat plus voice and video calls with colleagues.
  3. Calendar — meetings, with invitations sent by email.
  4. Assistant — ask AI about your mail, tasks and customers.
  5. More — Drive, documents and spreadsheets, attendance, settings.

5. Read and send mail

  1. Open Mail. Click a message to read it; reply or forward with the buttons on the message.
  2. New email: click Compose, add recipients, subject and text, then Send.
  3. Find older mail: type in the search box above the message list.

6. Several mailboxes and shared email

If you were given another mailbox too (for example the team's shared info@), click the mailbox name at the top of the folder column in Mail to switch. Mail you send goes out from the mailbox you have open.

7. Email signature

  1. In Mail, click Mail settings (bottom of the folder column).
  2. Open Signature and switch to HTML. In the Start from a template box pick a style (Compact, With a rule, With a logo), fill in your name, title and phone, then click Use this template.
  3. Click Save signature — it is added to the end of every new email.
Signatures with a logo and styling tips: Email signature guide.

8. Messages, calendar and documents

  1. Messages: pick a colleague or group to chat; the call buttons sit at the top of the conversation.
  2. Calendar: click New meeting, pick a time and invite others — they get the invitation by email.
  3. More → Drive: store files, share them by link, and write documents and spreadsheets right in the browser.

9. Install the app on your phone and computer

  1. Phone: get VNe Workspace from the App Store (iPhone) or Google Play (Android) — all links are on the Download page.
  2. Open the app and sign in the same way as in the browser (Google or a 6-digit code).
  3. Computer: get the Windows/Mac app from the same page, or in the app click your avatar → Install app on this device.
Prefer the built-in Mail app on iPhone, Outlook or Thunderbird? iPhone · Outlook · Thunderbird.

10. Getting help

  1. Click the ? button in the corner of the screen.
  2. Live support — ask now; AI answers first and hands you to the VNe team when needed.
  3. Feedback / Report a bug — tell us what isn't right, with a screenshot if you have one.
Anything about your account inside your company (another mailbox, a changed email, access) is handled by your company admin.

Managing email for the whole company? See the Admin guide.

Can't sign in? Contact the VNe team and include the email you were invited with.