iPhone / iPad / Mac configuration
Set up your mailbox in Apple Mail with a one-tap configuration profile (.mobileconfig), or configure it manually.
Method 1: One-tap configuration profile (recommended)
Open Safari on your iPhone/iPad/Mac, go to the bottom of this page and tap the "Download configuration profile" link. iOS will then ask you to:
- Tap Allow to download the profile
- Go to Settings → General → VPN & Device Management → vne.email
- Tap Install, enter your device passcode
- Enter your mailbox password when prompted
- Done — open the Mail app, your mailbox is synced
Download configuration profile
Enter your email address, then tap to generate the profile:
Method 2: Manual setup
Open Settings → Mail → Accounts → Add Account → Other → Add Mail Account and enter:
Account information
| Name | The display name you want recipients to see |
|---|---|
| your full email address | |
| Password | your mailbox password |
| Description | "vne.email" or anything you like |
Incoming mail server (IMAP)
| Host Name | mail.vne.email |
|---|---|
| User Name | your full email address |
| Password | your mailbox password |
| Use SSL | ON |
| Port | 993 |
| Authentication | Password |
Outgoing mail server (SMTP)
| Host Name | mail.vne.email |
|---|---|
| User Name | your full email address (REQUIRED — Apple Mail leaves this blank by default) |
| Password | the same password |
| Use SSL | ON |
| Port | 587 |
| Authentication | Password |
Common issues
"Cannot Verify Server Identity"
Your domain doesn't have autoconfig set up yet — Apple Mail first tries connecting directly to mail.<your-domain>. Tap Details → Trust → Continue, or add the correct MX record and wait 15 minutes for DNS to propagate.
Mail app shows "Cannot send mail" after changing your password
Go to Settings → Mail → Accounts → [account] → SMTP → mail.vne.email and re-enter the new password there. Apple Mail caches the incoming and outgoing passwords separately.
iCloud Private Relay hides your mail-sending IP
This doesn't affect vne.email — Private Relay only hides your IP for HTTP traffic; mail still signs DKIM normally.
Other questions → support@vne.email.